Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 01, 2026 - 20:31 AEDT
Scheduled
We will be undergoing scheduled maintenance to renew our SSL certificates on all AU region SBCs.
We are expecting a period of 1 minutes where the running SBC SSL service will be restarted to reflect the new SSL certificates.
This will not impact any active calls, during this maintenance event. New calls placed during this event that are using TLS as the sip protocol, may experience some PDD, whilst the new certificates are being loaded by the SBCs.
Posted Apr 01, 2026 - 16:15 AEDT
This scheduled maintenance affected: Intelligent Voice Platform - Sydney Region (AU1) (SIP Trunking for Microsoft Teams, SIP Trunking for WebEx Calling, SIP Trunking for Genesys Cloud CX) and Intelligent Voice Platform - Melbourne Region (AU2) (SIP Trunking for Microsoft Teams, SIP Trunking for WebEx Calling, SIP Trunking for Genesys Cloud CX).