All Systems Operational
Payments Operational
90 days ago
100.0 % uptime
Today
Hosted Payments Page ? Operational
90 days ago
100.0 % uptime
Today
Production Payments API ? Operational
90 days ago
100.0 % uptime
Today
PGP Mapper Operational
90 days ago
100.0 % uptime
Today
PGP Console ? Operational
90 days ago
100.0 % uptime
Today
Payments Portal (On Prem) ? Operational
90 days ago
100.0 % uptime
Today
Identity Server (On Prem) ? Operational
90 days ago
100.0 % uptime
Today
Voice Services Operational
90 days ago
100.0 % uptime
Today
Inbound Voice (13/1300/1800) ? Operational
90 days ago
100.0 % uptime
Today
Enterprise Voice ? Operational
90 days ago
100.0 % uptime
Today
Enterprise Voice for Genesys Cloud ? Operational
90 days ago
100.0 % uptime
Today
Enterprise Voice for Cisco WebEx Contact Center Enterprise ? Operational
90 days ago
100.0 % uptime
Today
Enterprise Voice for Nice inContact CXone ? Operational
90 days ago
100.0 % uptime
Today
Cloud Payment IVR ? Operational
90 days ago
100.0 % uptime
Today
Core Services Operational
90 days ago
100.0 % uptime
Today
Core Networking ? Operational
90 days ago
100.0 % uptime
Today
Compute and Storage ? Operational
90 days ago
100.0 % uptime
Today
Support Services ? Operational
90 days ago
100.0 % uptime
Today
Secure Hosting ? Operational
90 days ago
100.0 % uptime
Today
docs.secureco.co Website Operational
90 days ago
100.0 % uptime
Today
www.secureco.co Website ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Description
The SecureCo API, SecureCo Portal and SecureCo Hosted Payments Pages are highly available and maintenance will be made to one server at a time to mitigate any disruption to your services.

Functionality and current services will remain unchanged during this maintenance.

URLs Affected
api.secureco.co
portal.secureco.co
payments.secureco.co

Customer Impact
We envisage there to be no actual impact to our customers during this time.

Release Note
The following new features, upgrades and enhancements will be covered in the maintenance.
General Improvement and Bug fixes

More Information
For more information, please email the service desk, servicedesk@secureco.co or call 1300 501 844.

Posted on May 19, 16:52 AEST
Past Incidents
May 23, 2022

No incidents reported today.

May 22, 2022

No incidents reported.

May 21, 2022
Completed - The scheduled maintenance has been completed.
May 21, 00:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 23:02 AEST
Scheduled - Prod PCI DNS server maintenance
Friday 20th May 2022
Reference Case44688 [CR1382]
A maintenance window for the SecureCo API, Secure Portal and SecureCo Hosted Payments Pages has been scheduled:

Maintenance Window
Environment Start Time End Time
Production 23:00:00 AEST Friday 20th May 2022 00:00:00 AEST Saturday 21st May 2022

Description
The SecureCo API, SecureCo Portal and SecureCo Hosted Payments Pages are highly available and maintenance will be made to the underlying Production PCI DNS server.

Functionality and current services will remain unchanged during this maintenance.

URLs Affected
api.secureco.co
portal.secureco.co
payments.secureco.co

Customer Impact
We envisage there to be no actual impact to our customers during this time.

Release Notes
The following new features, upgrades and enhancements will be covered in this maintenance.
• General Improvements and Bug fixes

More Information
For more information, please email the service desk, servicedesk@secureco.co or call 1300 501 844.

May 6, 11:34 AEST
May 20, 2022
May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.