Payment IVR failures

Incident Report for SecureCo

Resolved

This incident has been resolved.
Posted Feb 26, 2026 - 08:27 AEDT

Update

We are continuing to monitor for any further issues.
Posted Feb 26, 2026 - 07:37 AEDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 26, 2026 - 05:42 AEDT

Identified

The issue has been identified and a fix has been deployed.
Posted Feb 26, 2026 - 05:41 AEDT

Investigating

We are currently investigating errors seen in Payment IVR transaction processing
Posted Feb 26, 2026 - 05:19 AEDT
This incident affected: Payments (Payment IVR).