Hosted Payments Page - Intermittent Capture Issues

Incident Report for SecureCo

Resolved

Issue has been resolved, all services have returned to normal.
Posted Jul 30, 2025 - 15:16 AEST

Monitoring

Fixes have been implemented and services have returned to normal operation.

We will monitor for the next 60 minutes to confirm.
Posted Jul 30, 2025 - 13:55 AEST

Identified

We have identified the issue and are currently implementing a fix.
Posted Jul 30, 2025 - 12:58 AEST

Investigating

We are currently investigating a potential issue with our Hosted Payments Page

This may impact some payment captures via the HPP
Posted Jul 30, 2025 - 12:19 AEST
This incident affected: Payments (Hosted Payments Page).
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