Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 01, 2024 - 21:00 AEDT
Scheduled
An Emergency Maintenance window for IVP Voice Services has been scheduled.
Infrastructure - IVP - Voice Services Start Time: 09:00pm (AEDT) - Thurs 01 Feb 2024 End Time: 10:30pm (AEDT) - Thurs 01 Feb 2024
Description Voice services emergency maintenance is required for supporting IVP Voice Services only.
Customer Impact We envisage there to be no service impact to our customers during this maintenance window.
More Information For more information, please email the service desk, servicedesk@secureco.co or call 1300 501 844.
Reference CR#1850
Posted Feb 01, 2024 - 13:22 AEDT
This scheduled maintenance affected: Intelligent Voice Platform - Sydney Region (AU1) (SIP Trunking for Microsoft Teams, SIP Trunking for WebEx Calling, SIP Trunking for Genesys Cloud CX, SIP Trunking for Bring your Own Device (BYOD), Voice Gateway), Intelligent Voice Platform - Washington DC Region (US1) (SIP Trunking for Microsoft Teams, SIP Trunking for WebEx Calling, SIP Trunking for Genesys Cloud CX, SIP Trunking for Bring your Own Device (BYOD)), Intelligent Voice Platform - Global (Self Service Portal, Knowledge Base), Intelligent Voice Platform - Global Carriage (Australia, Canada, New Zealand, United States), and Intelligent Voice Platform - London Region (UK1) (BETA - COMING SOON).