All Systems Operational
About This Site
Welcome to the SecureCo Support Status Page for our Intelligent Platform and associated voice services! We're committed to providing you with reliable and high-quality voice services. Check this page for real-time updates on any issues or scheduled maintenance. If you encounter any problems not listed here or would like further information on something listed below, contact our support team for assistance. Thank you for choosing SecureCo!
Intelligent Voice Platform - Global
Operational
Self Service Portal
Operational
Knowledge Base
Operational
IVP Integration API
Operational
Intelligent Voice Platform - Global Carriage
Operational
Australia
Operational
New Zealand
Operational
Intelligent Voice Platform - Sydney Region (AU1)
Operational
SIP Trunking for Microsoft Teams
Operational
SIP Trunking for WebEx Calling
Operational
SIP Trunking for Genesys Cloud CX
Operational
SIP Trunking for NICE CXone
Operational
SIP Trunking for Bring your Own Device (BYOD)
Operational
SIP Trunking for Zoom BYOC-P
Operational
Voice Gateway
Operational
Intelligent Voice Platform - Melbourne Region (AU2)
Operational
SIP Trunking for Microsoft Teams
Operational
SIP Trunking for WebEx Calling
Operational
SIP Trunking for Genesys Cloud CX
Operational
SIP Trunking for NICE CXone
Operational
SIP Trunking for Bring your Own Device (BYOD)
Operational
SIP Trunking for Zoom BYOC-P
Operational
Voice Gateway
Operational
Intelligent Voice Platform - Sydney Region (AU3)
Operational
SIP Trunking for Microsoft Teams
Operational
SIP Trunking for WebEx Calling
Operational
SIP Trunking for Genesys Cloud CX
Operational
SIP Trunking for NICE CXone
Operational
SIP Trunking for Bring your Own Device (BYOD)
Operational
SIP Trunking for Zoom BYOC-P
Operational
Voice Gateway
Operational
Intelligent Voice Platform - Ashburn Region (US1)
Operational
SIP Trunking for Microsoft Teams
Operational
SIP Trunking for WebEx Calling
Operational
SIP Trunking for Genesys Cloud CX
Operational
SIP Trunking for NICE CXone
Operational
SIP Trunking for Bring your Own Device (BYOD)
Operational
SIP Trunking for Zoom BYOC-P
Operational
Voice Gateway
Operational
Intelligent Voice Platform - London Region (UK1)
Operational
SIP Trunking for Microsoft Teams
Operational
SIP Trunking for WebEx Calling
Operational
SIP Trunking for Genesys Cloud CX
Operational
SIP Trunking for NICE CXone
Operational
SIP Trunking for Bring your Own Device (BYOD)
Operational
SIP Trunking for Zoom BYOC-P
Operational
Voice Gateway
Operational
Intelligent Voice Platform - Frankfurt Region (EU1)
Operational
SIP Trunking for Microsoft Teams
Operational
SIP Trunking for WebEx Calling
Operational
SIP Trunking for Genesys Cloud CX
Operational
SIP Trunking for NICE CXone
Operational
SIP Trunking for Bring your Own Device (BYOD)
Operational
SIP Trunking for Zoom BYOC-P
Operational
Voice Gateway
Operational
Payments
Operational
Hosted Payments Page
Operational
Production Payments API
Operational
Payments Portal
Operational
Identity Server
Operational
Payment IVR
Operational
Legacy Services
Operational
Gen1 - Carrier Services
Operational
Enterprise Voice
Operational
Enterprise Voice for Genesys Cloud
Operational
Enterprise Voice for Cisco WebEx Contact Center Enterprise
Operational
Enterprise Voice for Nice inContact CXone
Operational
Cloud Payment IVR
Operational
Secure Hosting
Operational
Support Services
Operational
SecureCo Knowledge Centre
Operational
www.secureco.co Website
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Maintenance Notification: CR-SM250 - Self Service Provisioning Impact Sep 16, 2026 20:00-23:00 AEST
We will be undergoing scheduled maintenance.
The following components will be affected by this maintenance:
Self Service Portal - https://portal.ivp.secureco.co
We are expecting a period of 2 minutes where self-service provisioning may be unavailable during this maintenance window.
Posted on Sep 07, 2026 - 16:15 AEST
The following components will be affected by this maintenance:
Self Service Portal - https://portal.ivp.secureco.co
We are expecting a period of 2 minutes where self-service provisioning may be unavailable during this maintenance window.
Posted on Sep 07, 2026 - 16:15 AEST
Maintenance Notification – API, HPP and Portal - CR: SM-208 Sep 28, 2026 22:30 - Sep 29, 2026 01:30 AEST
A maintenance window for the SecureCo API, Secure Portal and SecureCo Hosted Payments Pages and Contact Centre Payment services has been scheduled.
Environment - Production
Description
Functionality and current services will remain unchanged during this maintenance.
URLs Affected
api.secureco.co
portal.secureco.co
payments.secureco.co
Customer Impact
There may be an interruption of approximately 10 -15 minutes to these services during the maintenance window.
More Information
For more information, please raise a ticket at https://servicedesk.secureco.co
Posted on Sep 14, 2026 - 16:07 AEST
Environment - Production
Description
Functionality and current services will remain unchanged during this maintenance.
URLs Affected
api.secureco.co
portal.secureco.co
payments.secureco.co
Customer Impact
There may be an interruption of approximately 10 -15 minutes to these services during the maintenance window.
More Information
For more information, please raise a ticket at https://servicedesk.secureco.co
Posted on Sep 14, 2026 - 16:07 AEST