SecureCo Status Central

All Systems Operational

About This Site

Welcome to the SecureCo Support Status Page for our Intelligent Platform and associated voice services! We're committed to providing you with reliable and high-quality voice services. Check this page for real-time updates on any issues or scheduled maintenance. If you encounter any problems not listed here or would like further information on something listed below, contact our support team for assistance. Thank you for choosing SecureCo!

Uptime over the past 90 days. View historical uptime.
Intelligent Voice Platform - Global Operational
90 days ago
100.0 % uptime
Today
Self Service Portal Operational
90 days ago
100.0 % uptime
Today
Knowledge Base Operational
90 days ago
100.0 % uptime
Today
Intelligent Voice Platform - Global Carriage Operational
90 days ago
99.99 % uptime
Today
Australia Operational
90 days ago
99.99 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
New Zealand Operational
90 days ago
99.99 % uptime
Today
United States Operational
90 days ago
100.0 % uptime
Today
Intelligent Voice Platform - Sydney Region (AU1) Operational
90 days ago
99.99 % uptime
Today
SIP Trunking for Microsoft Teams Operational
90 days ago
99.99 % uptime
Today
SIP Trunking for WebEx Calling Operational
90 days ago
99.99 % uptime
Today
SIP Trunking for Genesys Cloud CX Operational
90 days ago
99.99 % uptime
Today
SIP Trunking for NICE CXone ? Operational
90 days ago
99.99 % uptime
Today
SIP Trunking for Bring your Own Device (BYOD) Operational
90 days ago
99.99 % uptime
Today
Voice Gateway Operational
90 days ago
99.99 % uptime
Today
Intelligent Voice Platform - Melbourne Region (AU2) Operational
90 days ago
99.99 % uptime
Today
SIP Trunking for Microsoft Teams Operational
90 days ago
99.99 % uptime
Today
SIP Trunking for WebEx Calling Operational
90 days ago
99.99 % uptime
Today
SIP Trunking for Genesys Cloud CX Operational
90 days ago
99.99 % uptime
Today
Voice Gateway Operational
90 days ago
99.99 % uptime
Today
Intelligent Voice Platform - Ashburn Region (US1) Operational
90 days ago
100.0 % uptime
Today
SIP Trunking for Microsoft Teams Operational
90 days ago
100.0 % uptime
Today
SIP Trunking for WebEx Calling Operational
90 days ago
100.0 % uptime
Today
SIP Trunking for Genesys Cloud CX Operational
90 days ago
100.0 % uptime
Today
SIP Trunking for Bring your Own Device (BYOD) Operational
90 days ago
100.0 % uptime
Today
Voice Gateway Operational
90 days ago
100.0 % uptime
Today
Intelligent Voice Platform - London Region (UK1) Operational
90 days ago
100.0 % uptime
Today
BETA - COMING SOON Operational
90 days ago
100.0 % uptime
Today
Intelligent Voice Platform - Frankfurt Region (EU1) Operational
90 days ago
100.0 % uptime
Today
COMING SOON Operational
90 days ago
100.0 % uptime
Today
Payments Operational
90 days ago
99.99 % uptime
Today
Hosted Payments Page ? Operational
90 days ago
100.0 % uptime
Today
Production Payments API ? Operational
90 days ago
100.0 % uptime
Today
Payments Portal ? Operational
90 days ago
100.0 % uptime
Today
Identity Server ? Operational
90 days ago
100.0 % uptime
Today
Payment IVR ? Operational
90 days ago
99.96 % uptime
Today
Legacy Services Operational
90 days ago
100.0 % uptime
Today
Gen1 - Carrier Services Operational
90 days ago
100.0 % uptime
Today
Enterprise Voice ? Operational
90 days ago
100.0 % uptime
Today
Enterprise Voice for Genesys Cloud ? Operational
90 days ago
100.0 % uptime
Today
Enterprise Voice for Cisco WebEx Contact Center Enterprise ? Operational
90 days ago
100.0 % uptime
Today
Enterprise Voice for Nice inContact CXone ? Operational
90 days ago
100.0 % uptime
Today
Cloud Payment IVR ? Operational
90 days ago
100.0 % uptime
Today
Secure Hosting ? Operational
90 days ago
100.0 % uptime
Today
Support Services ? Operational
90 days ago
100.0 % uptime
Today
SecureCo Knowledge Centre Operational
90 days ago
100.0 % uptime
Today
www.secureco.co Website ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 4, 2025

No incidents reported today.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025
Payment IVR issues
Resolved - This incident has been resolved.
Oct 29, 16:28 AEDT
Monitoring - The issue has been identified and service has been restored. We will continue to monitor for the next hour prior to closing the incident.
Oct 29, 15:11 AEDT
Update - Investigation ongoing. Root cause is still not identified.
Oct 29, 14:37 AEDT
Update - Investigation is ongoing, some remediation steps attempted, the issue is still ongoing.
Oct 29, 13:59 AEDT
Investigating - We are investigating issues with Payment IVR affecting some of our Customers
Oct 29, 12:00 AEDT
Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

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